This website, located at www.starrassist.com (the “Website”), provides information about services offered by Starr Companies*. Our address is 399 Park Ave, 8th Floor, New York, NY, 10022. Our data collection and use policies with respect to visitors to the Website are set forth in this statement (the “Policy”). By using this Website, you signify your acceptance of this Policy.
What is “personal information?” When reviewing this Policy, you should understand that when we use the term “personal information,” we mean any information that can be used to identify or contact a specific individual, such as a name, address, telephone number or e-mail address. When we refer to “aggregate information,” we mean information that does not allow us to identify or contact a specific individual, such as demographic information, purchase categories, or visitors using a particular browser to access the Website.
What types of personal information does Starr Companies collect on the Website? We collect various types of personal information from visitors to the Website. For instance, we collect information through our “contact us” forms. When you submit questions or comments through the “contact us” or such forms, we may collect personal information such as first name, last name, e-mail address, telephone number and the question or comment you submitted.
What does Starr Companies do with personal information collected on the Website? We will use personal information provided by visitors to fulfill the purpose for which such information was provided, as described in this Policy, or as disclosed at the time the visitor information is collected. We use the information submitted via the “contact us” to respond to your inquiry. We will not use the information submitted via “contact us” for marketing purposes, nor share it with any non-affiliated third party for marketing purposes, unless you consent to this use. We also may use the information submitted to ask you follow-up questions about which products you have purchased or are considering purchasing, in order to improve our services and better understand your needs. We may store the information you submit via the “contact us” for such period of time as may be necessary, in our discretion, to resolve your inquiry or as may be needed/helpful to Starr Companies.
In addition, you can enable the settings of your web browser to ensure that the Website does not track your visit by following the instructions listed in the top right navigation pane on the following website: http://donottrack.us.
Does Starr Companies share personal information with other companies? We will not intentionally share your personal information with unaffiliated entities except: (1) as described in this Policy or as disclosed at the time your personal information is provided; or (2) with your consent. We work with third parties who provide services to us, and we may share your personal information with third parties, including without limitation: website hosting or email hosting or information technology consulting services, newsletters, data analysis, legal services, accounting services and other administrative and back-up and security services. We may also disclose personal information in order to: (1) comply with applicable laws; (2) respond to inquiries or requests from government or public authorities; (3) comply with valid legal process; (4) protect our rights, privacy, safety or property, Website visitors or the public; (5) permit us to pursue available remedies or limit the damages that we may sustain; and (6) enforce our Terms & Conditions. In the event there is a change in the corporate structure of Starr Companies, including, but not limited to, merger, consolidation, sale, liquidation or transfer of substantial assets, we may, in our sole discretion, transfer, sell or assign information collected on and through this Website, including without limitation, personal information concerning visitors, to one or more affiliated or unaffiliated third parties.
What does Starr Companies do with aggregate information collected on the Website? Because aggregate information collected on the Website does not personally identify you, we may use aggregate information for any purpose, and share aggregate information with third parties for any purpose. We use this data to improve our site by responding to our users’ interests and providing more relevant and useful information. For example, we use aggregate information collected on the Website to evaluate how the Website is being used. In addition, we may collect and analyze information about how many visitors arrived at certain pages of the Website, how long they stayed on those pages, and where they went afterwards. This information allows us to determine which pages might be the most interesting to and popular with visitors and enables us to provide visitors with a better and richer experience on the Website. For example, we may use certain aggregate information to improve the performance of our Website. We may share statistical information derived from the information submitted via the “contact us” with third parties; however, such statistical information is not associated with any individual in a personally identifiable manner.
How does Starr Companies protect the information I provide to the Website? We take reasonable precautions to safeguard the personal information transmitted between visitors and this Website and the personal information stored on our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although we strive to protect your personal information, we cannot ensure the security of any information you transmit to us through or in connection with the Website. No method of transmitting or storing data is completely secure. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us by using the contact information provided on the Website. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.
Where will Starr Companies store and maintain information about me? By providing personal information and other information to this Website, you understand and consent to the collection, use, processing disclosure and transfer of such information to the United States and other countries or territories, which may not offer the same level of data protection as the country where you reside, in accordance with the terms of this Policy. Information that Starr Companies collects may be stored, processed and transferred between any of the countries in which Starr Companies operates to enable the use of the information in accordance with this Policy.
Can Starr Companies change this Policy? Yes. We reserve the right to change this Policy in order to address future developments of Starr Companies, the Website or changes in industry or legal trends. Depending on the nature of the change, we will either: (1) announce the change on the home page of the Website or (2) take such other action as we deem appropriate under the circumstances, including without limitation, posting the revised draft of this Policy on the Website. Any changes to this Policy will become effective upon posting of the revised Policy on the Internet, accessible through the Website. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, please do not continue using this Website. If you have any questions or comments about this Policy, please feel free to contact us by using the contact information provided on the Website.
*Starr Companies (or Starr) is the worldwide marketing name for the operating insurance and travel assistance companies and subsidiaries of Starr International Company, Inc. and for the investment business of C. V. Starr & Co., Inc. and its subsidiaries. Starr is a leading insurance and investment organization with a presence on five continents; through its operating insurance companies, Starr provides property, casualty, and accident and health insurance products as well as a range of specialty coverages including aviation, marine, energy and excess casualty insurance. Starr’s insurance company subsidiaries domiciled in the U.S., Bermuda, China, Hong Kong, Singapore and U.K. each have an A.M. Best rating of “A” (Excellent). Starr’s Lloyd’s syndicate has a Standard & Poor’s rating of “A+” (Strong).