FAQs

Why should I buy travel insurance?

Starr Travel Insurance & Assistance offers travelers coverage for unforeseen issues, such as a cancelled or delayed flight, a serious illness, and in rare cases, an act of terrorism or the financial default of a travel supplier. If an illness, accident, or other covered unforeseen circumstance forces you to cancel or interrupt your travel plans, you face two potentially major financial losses. First, money invested in nonrefundable prepayments and second, medical expenses that, in many instances, may not be covered by health insurance.

What information do I need to purchase travel insurance online?

  • Names and dates of birth for all travelers who will be insured
  • Dates of travel
  • Total trip cost per person

After I have bought a policy, can I change my coverage?

Most of the time you can. Call us at 866-477-6741 and one of our agents will review your policy.

Does my homeowners policy cover travel-related losses?

Most homeowners and auto policies will not provide the comprehensive coverage and assistance products that Starr Travel Insurance & Assistance does, thought they may provide some specific coverage.

How much does travel insurance cost?

Travel insurance tends to be 5% – 10% of your trip’s prepaid nonrefundable cost. Get a quote online or call us at 866-477-6741.

What is the latest date I can purchase travel insurance?

It’s not too late to get trip insurance if you are still at home and haven’t left on your trip. You should get you get your travel insurance as soon as possible to maximize your benefits. If you wait to purchase your insurance, you run the risk that something will happen before the policy takes effect.

Can I get travel insurance even if I don’t have a travel agent?

Yes, you can get travel insurance even if you’re an independent traveler making all of your own travel arrangements.

What date do I use for my initial trip deposit date?

Use the earliest date that you paid any money, arranged for frequent flyer tickets, or gave your credit card number.

What do I use for my travel dates?

Departure date is the day you leave your home. Return date is the day you return home. You have to cover the entire time you’re away from home.

Who do I call if I have an emergency on my trip?

Every travel insurance plan includes our 24-hour emergency assistance services, which you can access from anywhere in the world. Please refer to your policy for contact information.

Can my Starr Travel Insurance policy be used for travel to Cuba?

Yes, as long as you are traveling under one of the 12 guidelines set by the U.S. Government.