Travel Assistance

Assistance Services

Assistance Services

From natural disasters to lost passports, there are many events that can turn a fantastic trip into a disastrous one. Whether you're dealing with a cancelled flight, lost luggage, or a medical emergency, our services are designed to provide fast, effective solutions.

Assist Card is not just there for you when things go wrong. Concierge services are always available to help you with everything from arranging tee times to finding local cultural activities.

We are at your service for the following:

Pre-Trip Services
Pre-Trip Services
  • Passport and visa requirements, including information on how to obtain these documents
  • Travel advisories
  • Foreign currency exchange rates
  • Inoculation and immunization requirements
  • Temperature and weather conditions
  • Address and telephone number of the nearest consulate or embassy
  • Cultural and other events
During Trip Services
During Trip Services
  • Access to medical providers
  • Medical transfers (in-country)
  • Medical evacuation & repatriation
  • Repatriation of remains
  • Medical monitoring
  • Eyeglasses replacement
  • Medications replacement
  • Lost luggage
  • Legal assistance abroad
Concierge Services
Concierge Services
  • Travel reservation services
  • Destination profiles
  • Message service
  • Language services
  • Event ticketing
  • Floral services
  • Hotel accommodations
  • Restaurant referrals and reservations